Philadelphia and Surrounding Area Residents Have Trusted McLoughlin to Deliver High Quality Plumbing, Heating and Air Conditioning Service
At McLoughlin Plumbing, Heating and Air Conditioning, we value feedback from you, the consumer. Here is what our customers have to say about us:
"Amazing! Each one of these gentlemen was truly a wonderful experience to have in my home. They were confident and extremely qualified to do the job they had come to complete. They were able to educate me on what they had done and how to work the equipment. They were pleasant, professional and most of all good people. They worked hard and efficiently to complete the job. I had not one reservation about having them in my home and felt comfortable leaving them while I stepped out on occasion. I truly cannot say enough about how truly spectacular it was to have each of them work in my home! You have a great team of employees!!!!"
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- Ann Stinson
"We would like to express our appreciation for the excellent customer service provided by your company. As a company with an excellent reputation for delivering quality service, you should be proud of the members of your team. We would especially like to acknowledge the following employees: Chris Stepalovitch, Sales Representative, Dan, Technician/Installer and Maureen Carr.
Your employees were professional and efficient from the start of the installation of our new heating and cooling system until the very end. In these days, quality customer service seems to have been placed on the back burner for many companies. Your employees have demonstrated that it still exists.
We were greatly impressed by the service provided to us and would recommend your company based on our experience."
- Eric & Heather Roegner
"We needed to change the AC and furnace in our new 2600 sq. ft home. We got four estimates, McLoughlin was competitive (not the cheapest) but we went with them because we trusted their assessment the most. McLoughlin seemed the most professional and trustworthy. Chris S. was our main contact and he was great. He answered multiple questions between giving the estimate and us making a decision (took us a month). They scheduled us and did the job in just over 2 days. They even cleaned up after themselves and did everything they promised; very cordial service throughout, from the person picking up the phone to the crew that came in. The new system works great; I will certainly recommend McLoughlin to my friends."
- Narberto, R
"We have used McLoughlin on many occasions over 15 years and we are always satisfied. You come quickly when we have a problem, do great work and the men who come out are always friendly and professional and answer questions willingly. We gladly refer our family and friends to you. Thank you."
- J Gagliardi
"We had a backed up kitchen drain on xmas. Chris came to our house at approx 10am 12/26 only 30 minutes after our call. His work ethic, attention to detail and willingness to make sure all lines were clear were fantastic. I own a small business and I wish all my employees had Chris's work ethic and willingness to do job correctly. Thanks for saving the day."
- M Chiarlone, Springfield
 "We had a carrier gas furnace and AC unit installed. We have nothing but great things to say about all levels of service by the Mcloughlin team. The installers were very courteous and helpful in explaining all the functions of the new system. All of the necessary rebate forms sent to us already filled out and ready to send in. We would highly recommend them to anyone who asked us."
- R Carstens, Wynnewood
"Please tell Mr. McLoughlin that the installation techs did a great job on the replacement of my boiler. I am very appreciative. They are very well-organized and courteous. The pipe for my new boiler looks a lot better than the old pipe."
- L Hart, Swarthmore
"When it came time to replace our aging heater and central air units, we went with McLoughlin and could not have been happier with our new system. We had several quotes from other companies, but no one came close to the quote we received from McLoughlin. Chris provided several options that fit our budget and there was never any sales pressure to sign a contract or write a check. The whole process from start to finish was smooth. The staff at McLoughlin was very professional. They promptly returned my calls and answered all my questions. They are truly the best in the business. Thanks to Chris, Don (installation team) and all the staff at McLoughlin. We hope to do business with you again!"
- B Moody, Overbrook Park
"I recently had my HVAC system replaced by McLoughlin. This was my first experiece with them and I was extremely pleased with their professionalism, knowledge and "whatever it takes to get the job done right" approach. Kudos to the installation team, especially to Chris who took the time to answer numerous questions and explain the system to me, and to Don, for a job well done in a difficult location and in very high temperatures. Thank you!"
- M Douglass, Wayne
"McLoughlin Plumbing, Heating and Air Conditioning put in a new central air conditioning unit for me three weeks ago. I was billed a fair amount. They answered all of my questions and sent me all of the information I needed. They made three different suggestions for the units. They gave me different options of each unit. They were very good, very efficient, and they did the work very quickly. I will definitely use them again in the future."
- R Fowler, Media
"You had the tough job of replacing our 25 year old central AC system located in the attic. You handled all the issues and challenges with great efficiency, expertise and good humor. The system is working well. This is our third project with McLoughlin, with more to come. Thanks to the whole crew, especially Chris and Don, for a job well done."
- L & F Davis, Wynnewood
"Your firm did a great job replacing the old boiler in my home. The work was performed professionally and courteously and the new energy efficient system you recommended is already saving me money. Thank you for a job well done."
- Mr. T Dilsheimer, Bala Cynwyd
"As a first-time customer, I am very pleased with the workmanship and equipment provided in the service call. Your serviceperson, Mr. Kelly, is to be highly commended for his skill of repair, and for taking the time to answer a homeowner's questions. When the need next arises, I shall be pleased to call upon the McLoughlin Company."
- Mr. G J Gallagher, Drexel Hill
"Thank you for the wonderful job on my master bath renovation. You have serviced my heater and air conditioning system since we moved to the area two years ago but this was the first time we had any plumbing work done. Your men were extremely clean and very polite. You made our project go very smooth and we are so thrilled with the new bath. Thank you for your professionalism."
- Mrs. Donato, Ardmore
Submit Your Own Testimonial
McLoughlin thanks you for the opportunity to work at your home and appreciate your time to provide us with your comments on our service by filling out our feedback form. We strive to provide quality workmanship and excellent customer service. Your comfort is our top priority. Thank you for your patronage.
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